Outten & Golden: Empowering Employees in the Workplace

Fired in Real Time: On the Dole

May 2nd, 2011 | Bob Rosner

Image: Bob RosnerI woke up in the middle of the night physically shaking, frozen in fear about how I’d pay my bills. I had totally soaked through my sheets, so I had to climb out of my unintentional water bed.

Once I realized what was going on, I decided I would go online and do some research about Unemployment Insurance. Okay, I can hear what your thinking. Jeez, Mr. Workplace Writer, wasn’t that the first thing you would do after being let go?

Just because I write about the workplace, it doesn’t mean that I can be totally objective when confronting workplace challenges myself. Again, that’s the purpose of this blog, to give you an honest, and sometimes embarrassing, view of the process of getting knocked down at work and learning how to pick yourself back up.

I actually got excited about the idea of going to the unemployment office. As a workplace writer it would be interesting to stand in line with other people who’d been recently pummeled at work to compare notes.  Okay, that last sentence is a bit twisted, but please remember the source.

I learned something remarkable during my middle of the night tour of the Employment Security website. There really is no longer any such thing as the Unemployment Office. It’s all done electronically now.

In fact, it only took me about fifteen minutes to sort out how to file my entire claim. At 3 am.

For anyone who fears the embarrassment of a room full of down and outers and being grilled by some bureaucrat, well those days are now gone. It has been replaced by a series of drop down menus and helpful phone operators. Really, every issue that I’ve come up with so far has been responded to and addressed in a matter of ten minutes or less. They even have a system where you don’t have to stay on hold, they’ll call you back when it’s your turn to talk to someone.

Okay, that last paragraph sounds like I’m trying to get hired by them to do PR for the Unemployment Insurance folks. That was not my intention. But I do want you to know that this process should not inspire fear. It’s automated, easy and only minimally damaging to your ego.

I’ve also heard from people who’ve written to me through the years that they would never stoop so low to ask for unemployment insurance. This has always befuddled me. Unemployment Insurance isn’t charity, it is a fund that you paid into while you were gainfully employed.

It’s no different than buying a gift card at a store. You are paying the cost of the card only to cash it in at a later date. That’s how I’ve always seen Unemployment Insurance.

My a-ha: Unemployment Insurance rocks, spread the word.

Next Installment: Getting advice

*For more information about Unemployment Insurance visit this Workplace Fairness page on unemployment insurance:
http://www.workplacefairness.org/general-unemployment-info

About the Author: Bob Rosner is a best-selling author and award-winning journalist. For free job and work advice, check out the award-winning workplace911.org. Check the revised edition of his Wall Street Journal best seller, “The Boss’s Survival Guide.” If you have a question for Bob, contact him via bob@workplace911.org.

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