Outten & Golden: Empowering Employees in the Workplace

Posts Tagged ‘Marriott’

After nearly 2 months on strike, Hawaii workers secure better contract

Wednesday, November 28th, 2018

Hawaii hotel workers, who went on strike in early October, finally reached a deal on their contract. After 51 days of striking, workers have won higher wages as well as more funding for health care and pensions.

The contract will provide for $6 per-hour increases in wages and benefits over four years, which is the most the union has negotiated, according to Honolulu Civil Beat. For many weeks, workers at Marriott-operated and Kyo-Ya Hotels & Resorts-owned hotels lived off union stipends that were hundreds of dollars less than what they would make in a week.

Paola Rodelas, spokeswoman for the union, Unite Here Local 5, told Travel Weekly when the strike first began that the wage was insufficient for hotel workers living in a state with such a high cost of living. A worker in the state would need to make $36.13 an hour to afford a two-bedroom apartment. Rodelas added that job security and adequate staffing and safety procedures were important to the union, saying that “Housekeeping is back-breaking work.”

Non-tipped hotel workers secured a $1.50 per hour wage increase and tipped employees received a $0.75 hour wage increase. Workers have an additional 20 cents and 13 cents per hour for health care and for pensions. The union agreed to set aside 10 cents an hour to provide for childcare, Honolulu Civil Beat reported.

Kyo-Ya Hotels & Resorts, the company that owns the hotels, has agreed that housekeepers can clean fewer rooms each day and pregnant women in particular will clean fewer rooms. Hotel workers were also concerned about their jobs being affected by automation. The hotel said it will let the union know in advance if it will be getting automating and thus wiping out people’s jobs.

Gina Aczon, a hotel employee who takes care of reservations, told Hawaii News Now that the 51-day strike was difficult on families, particularly around the holidays.

Aczon said, “I’m really happy that this is already done so that we can enjoy the holidays.”

An overwhelming majority, 99.6 percent of workers, approved the deal.

Vacationers and business travelers definitely felt the absence of workers. According to Hawaii News Now, visitors at the striking hotels said pools and food and bar services were closed, bathrooms went uncleaned, and they didn’t have enough clean towels. One couple actually filed a class action lawsuit against Marriott International and Kyo-Ya Hotels & Resorts after they found the hotel stay they planned for their honeymoon did not have housekeeping and had very few services and amenities. Some guests also complained about the noise of workers striking outside hotels.

The Hawaii hotel workers join Marriott workers in Boston, San Diego, Oakland, San Jose, and Detroit who secured new contracts after going on strike in October. Those strikes lasted for weeks but alended earlier this month, with those workers securing higher wages, better health benefits and working conditions, and ending unsafe workloads. The only hotel workers who are still on strike are workers in San Francisco, who ate Thanksgiving dinner on the picket line. Negotiations will resume this weekend. In total, about 7,700 hotel workers went on strike in October.

As part of the Unite Here strike effort, hotel workers held signs that read, “One job should be enough.” Union members said one job’s pay should keep up with the cost of living and support families and that workers should be able to “retire with dignity.”

Many Americans still have multiple jobs despite lower unemployment rates, mostly due to slow increases in pay and employers not increasing hours and benefits.

This article was originally published at ThinkProgress on November 28, 2018. Reprinted with permission. 

About the Author: Casey Quinlan is a policy reporter at ThinkProgress covering economic policy and civil rights issues. Her work has been published in The Establishment, The Atlantic, The Crime Report, and City Limits.

Hawaiian hotel workers want better pay for state’s high cost of living

Wednesday, October 17th, 2018

Thousands of Marriott hotel workers in Hawaii say they want better wages, sexual harassment protections, and a promise not to be replaced by automation. They have been on strike for more than a week, but it doesn’t appear the strike will end anytime soon.

Hotel workers who are members of Unite Here Local 5 have been working without a contract since July and voted to authorize a strike in September, Hawaii Public Radio reported. They have been picking outside of five hotels managed by Marriott and owned by Kyo-Ya Hotels & Resorts, but neither company has tried to schedule new bargaining dates with the union. A week ago, Unite Here Local 5 and Kyo-Ya Hotels & Resorts reached an impasse on negotiations, according to the Associated Press. Hotel workers at two additional hotels could go on strike at any time, since they also voted to authorize strikes.

Workers have been holding signs that read “One job should be enough,” which means pay should keep up with the cost of living, that people should be able to support families with their paychecks from one job, and that they should be able to “retire with dignity,” according to the workers’ labor union Unite Here. It also refers to what workers say is an expectation that hotel workers do the work of two people.

Marriott hotel workers went on strike in eight cities across the country last week, including San Francisco, Boston, Oakland, Detroit, San Diego, and Oahu and Maui in Hawaii. In Hawaii, 2,700 Marriott hotel workers are on strike. Like the hotel strike in Chicago, this strike includes workers from a variety of positions, such as doormen, front desk attendants, restaurant workers, and housekeepers. In Chicago, workers who are part of the Unite Here Local 1 union mainly focused on year-round health care and hotel strikes included a number of hotel brands, including Hilton and Hyatt. Workers at only one hotel are still on strike after five weeks. The union has settled 25 contracts that give workers year-round health insurance.

Kyo-Ya Hotels & Resorts released a statement Friday that said they are “committed to continuing our good faith bargaining.”

But Michael Kirby, a member of Local 5, told The Maui News that the company needs to address workers’ specific demands.

“I understand that Kyo-ya wants to welcome the workers back. They haven’t set a date to do any kind of contract negotiations,” Kirby told the publication.

Tourism officials are worried the strike could continue into 2019 and current and former hotel and travel industry executives say they’re worried about bookings, the AP reported. Visitors staying at the striking hotels have also complained about their stays, which included closed pools, no food and bar services, uncleaned bathrooms and a lack of clean towels, to name a few issues. Some people have asked for full and partial refunds as a result, Hawaii News Now reported.

Pay that properly covers housing is a big issue for hotel workers in Hawaii. Home values for someone living in Hawaii are very high, at a $617,400 median home value and a median rent of $1,573. The state has had the highest median housing values in the U.S. since 2007. Housekeepers made $22.14 per hour under their old contract. Paola Rodelas, spokesperson for the union, told Travel Weekly that this wage isn’t sufficient for hotel workers in the state. According to the National Low Income Housing Coalition, a Hawaii worker would have to make at least $36.13 an hour to afford a two-bedroom apartment. Looking at Honolulu specifically, a worker would need to make $39.06 to afford a two-bedroom apartment.

Rodelas told Travel Weekly, “For our workers, the most important issue is to make one job enough to live in Hawaii. It has to do with wages and benefits, but it also has to do with a range of issues. It also encompasses job security, automation and technology in the workplace, the increasing use of subcontractors and outsourcing, which is a big issue in Hawaii, and workplace safety. Housekeeping is back-breaking work and there are rampant issues of sexual harassment in hotels. We want to make sure there are adequate staffing and safety procedures.”

This article was originally published at ThinkProgress on October 17, 2018. Reprinted with permission.

About the Author: Casey Quinlan is a policy reporter at ThinkProgress covering economic policy and civil rights issues. Her work has been published in The Establishment, The Atlantic, The Crime Report, and City Limits.

'One job should be enough,' striking Marriott workers say

Tuesday, October 16th, 2018

Thousands of Marriott hotel workers are on strike in eight U.S. cities in a campaign with the slogan “one job should be enough.” The workers’ union points out that Marriott’s profits have risen by 279 percent since the great recession, while worker pay has gone up only seven percent. “As the largest hotel employer in the world, Marriott can set the standard in the hotel industry,” they write, and that standard should be that one job is enough.

Workers are on strike in Boston, Detroit, Oakland, San Diego, San Jose, San Francisco, Maui, and Oahu, pressing for contracts that pay them a living wage as well as improving workplace safety through panic buttons for housekeeping staff and a reduction in some of the most grueling physical labor—hotel housekeepers have a very high rate of injury on the job. Workers are also worried about automation and other labor reduction efforts by the company.

Yleine, a room attendant in Vancouver, says in a video that “I’m doing two different jobs because I’m not getting enough hours in my hotel, and don’t have enough time to look after my son. I feel like, still, I can’t make it.”

In Hawaii, other unions got behind the strike, with flight attendants, sheet metal workers, and others moving their business away from Marriott hotels.

This blog was originally published at Daily Kos on October 13, 2018. Reprinted with permission.
About the Author: Laura Clawson is labor editor at Daily Kos.
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