Outten & Golden: Empowering Employees in the Workplace

Posts Tagged ‘Lauren Williams’

Uber has started firing employees following harassment probe

Wednesday, June 7th, 2017

Heads are starting to roll at Uber following thecompany’s internal investigation into hundreds of claims regarding sexual harassment, discrimination, retaliation, and other workplace transgressions. The ride-sharing company has fired at least 20 people, Bloomberg reported on Tuesday.

Perkins Coie LLP, the legal firm hired to conduct the investigation, handed out recommendations to Uber executives regarding the 215 human resource claims submitted for review.

No action was taken on 100 of those claims, while 57 are still being investigated. In addition to the firings, 31 Uber employees are in counseling or training, and seven have gotten written warnings.

The dismissals follow revelations from former engineer Susan Fowler, who published a story in February detailing her experiences with unchecked harassment at the company. CEO Travis Kalanick then fired engineering VP Amit Singhal for his history of sexual harassment allegations. Following Fowler’s blog post, Kalanick pushed forward with an investigation and vowed to root out injustice.

“It is my number one priority that we come through this a better organization, where we live our values and fight for and support those who experience injustice,” he said in a memo to employees in February.

The company has since suffered several public relations disasters, including a messy lawsuit with Google over their rivaling self-driving car programs, video of Kalanick berating an Uber driver, his former girlfriend seemingly confirming the company’s sexist culture, losing its communications and policy head, the suicide of one its black engineers after just months on the job, and activating (and then removing) surge pricing following the London attacks in June. Uber also kicked off the year with driver protests and the loss of more than 200,000 customers in response to the company’s initial tepid stance on the Trump administration’s travel ban targeting predominantly Muslim countries.

More recently though, Uber has made some dynamic hires that could help the company’s persistent diversity problem. In January, Uber hired Bernard Coleman as the company’s global diversity and inclusion head.

Coleman, who oversaw the company’s release of its first diversity report in March, said the report was “the first step of many” to help improve workplace culture. “I’m kind of excited to see some progress,” he said at TechCrunch’s diversity and inclusion event in San Francisco Tuesday. “I want to make Uber a better and better place to work.”

As of this week, Uber also hired Harvard Business School’s Frances Frei will join the company as its first senior vice president of leadership and strategy, Recode reported. The academic and prominent business management expert will occupy a broad role that covers training managers, executives, recruiting, and overall coordination with Uber’s human resources department leads. Uber has also reportedly hired Bozoma Saint John, Apple Music’s head of global marketing.

This article was originally published at ThinkProgress on June 6, 2017. Reprinted with permission. 

About the Author: Lauren Williams is the tech reporter for ThinkProgress. She writes about the intersection of technology, culture, civil liberties, and policy. In her past lives, Lauren wrote about health care, crime, and dabbled in politics. She is a native Washingtonian with a master’s in journalism from the University of Maryland and a bachelor’s of science in dietetics from the University of Delaware.

Lyft releases its first-ever diversity report

Friday, June 2nd, 2017

Lyft has produced its first-ever diversity report, months after its chief competitor Uber released its own data about the make-up of its staff.

While its numbers ring similar to other tech companies—which are predominantly white and male?—?Lyft does have more female employees than Uber. Overall, 42 percent of Lyft’s employees identify as women, compared to Uber’s 36 percent.

Lyft, however, is more white than Uber with 63 percent white employees opposed to Uber’s 49 percent. Uber bested Lyft by having a better representation of Asian, black, and Latinx employees overall, with 30 percent, 8 percent, and 5 percent respectively?—?compared to 19 percent, 6 percent, and 7 percent for Lyft.

All of those numbers shrink considerably for tech and leadership roles. At Lyft, only 18 percent and 13 percent of its tech staff and leadership respectively are women. There are no black people in tech leadership roles while Latinx leaders make up just 4 percent. Thirty-four percent of tech leaders at Lyft are Asian while the remainder, 59 percent, are white.

In a blog post releasing the inaugural report, Lyft said releasing diversity data will help keep the company accountable.

[W]e have a lot of work to do. Releasing our data will hold us accountable, but it’s the actions we take that will make a difference to the people who come to work every day at Lyft. Our diversity data exposes gaps in important areas. So we’re doing something about it.

The diversity report comes on the heels of Uber’s, which released its numbers following a massive sexual harassment scandal earlier this year. Lyft hasn’t had such a scandal but its numbers, which can be improved all around, suggest that it’s doing much better on gender representation than race and ethnicity.

Tech companies in general, however, have struggled to improve their diversity numbers in spite of releasing transparency reports. For example, Apple has previously called improving diversity “unduly burdensome” and recently shot down a proposal to diversify its all-white board led by CEO Tim Cook. Even Google, which started the diversity report trend in 2014, hasn’t been able to solve its race and gender diversity?—?and retention?—?problems.

Along with the its diversity report, Lyft mentioned its hiring of Tariq Meyers, formerly the company’s community organizer, in 2016 to lead its diversity and inclusion efforts as well as its partnership with the diversity strategy firm Paradigm.

“We’re investing in more programs and taking stronger actions,” the company wrote. “Being a culture of inclusion requires continuous, purposeful work. And it’s work that we must do. Because Lyft is for everyone: no matter who are you, where you come from, or which seat you’re sitting in.”

This article was originally published at ThinkProgress on June 1, 2017. Reprinted with permission.

About the Author: Lauren Williams is a tech reporter at ThinkProgress.

Apple Store Employees Are Diverse, But Their Silicon Valley Co-Workers Lag Behind

Friday, August 5th, 2016

Lauren WilliamsApple is Silicon Valley’s most diverse tech giant. According to the company’s mint diversity and inclusion report released Wednesday, Apple has been able to significantly increase its number of female and minority employees since 2014.

Women make up 32 percent of Apple’s employees worldwide, up two points from 2014. Apple’s report also boasts that racial and ethnic minorities consisted of 54 percent of new hires in the United States since June 2015. But those boosts largely come from hires in Apple’s retail stores — not tech workers in Cupertino, California.

Racial and gender diversity in retail has jumped since 2014. Seventeen percent of Apple store employees are Hispanic or Latino and 12 percent are black — a 4 point and 2 point increase respectively. Asians have much lower representation in retail stores at 7 percent, but make up 27 percent of the company’s tech employees.

Apple diversity 2016

CREDIT: APPLE

The percentage of white employees is steady at 59 percent, which could indicate that even as Apple continued to grow its retail workforce, diversity was a priority in the hiring process. Women still only make up 32 percent of their retail employees, but that is a slight improvement over two years ago, when they were just 30 percent of their staff.

The retail industry is more inherently diverse than tech industry at large, and Apple’s numbers are on par with that: According to the Bureau of Labor Statistics, women hold 31 percent of jobs in electronic stores, while blacks make up 14 percent, Asians represent 9 percent, and Hispanics hold 19 percent of those jobs. But Apple is also one of the only tech companies with any significant retail presence, meaning their overall diversity numbers benefit in ways that most other Silicon Valley giants do not. Apple employs more than 30,000 retail employees in the U.S., where the company has more than 250 stores, double the number of their next closest competitor Microsoft.

Apple diversity 2016

CREDIT: APPLE

On the tech side, gender diversity has improved by 3 percentage points since 2014, with 23 percent of tech jobs filled by women. The number of Asian workers has ticked up 4 points since 2014, with the number of blacks increasing 2 points. Hispanics in tech saw a marginal increase from 6 percent in 2014 to 7 percent in 2016.

The transformation of Apple’s workforce from a white, male dominated company to one that is more reflective of society as a whole is a slow process, but Apple’s report is heartening. CEO Tim Cook has been outspoken and proactive about the tech industry’s need for diversity of all kinds, including religion, sexual orientation and gender identity. In fact, some of the company’s most visible — and perhaps most laudable — improvements have been in its outward representation.

Apple has been more inclusive during their signature product launches, putting more women and people of color on stage during big events. Apple Music VP and head of global consumer marketing Bozoma Saint John was the highlight at the company’s annual Worldwide Developers Conference in June. The native Ghanaian, who joined Apple in 2014, is the brain behind Apple Music’s hit 2015 Emmy awards commercial featuring black entertainers Mary J. Blige, Taraji P. Henson, and Kerry Washington casually singing and dancing to tunes.

Incremental changes, such as increasing recruitment from historically black colleges and universities, are noteworthy. But while Apple can’t change Silicon Valley’s make-up in a year, the company is working to change the face of the brand. Those changes will hopefully reverberate, not only within Apple’s tech sector, but the industry overall.

This post originally appeared at Thinkprogress.org on August 4, 2016. Reprinted with permission.

Lauren C. Williams is the tech reporter for ThinkProgress. She writes about the intersection of technology, culture, civil liberties, and policy. In her past lives, Lauren wrote about health care, crime, and dabbled in politics. She is a native Washingtonian with a master’s in journalism from the University of Maryland and a bachelor’s of science in dietetics from the University of Delaware.

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