Outten & Golden: Empowering Employees in the Workplace

Posts Tagged ‘email’

Cop Sues for Overtime for E-mail Checking

Saturday, February 9th, 2013

mike elkA Chicago police offer is suing the city for overtime pay after being forced to answer emails outside of work. The lawsuit could have far reaching effects for the many employees across industries who are expected to respond to work emails in off hours. From AP:

“Everybody can relate to this because people are being asked all the time these days to work for free and they are being told to work for free using their phones,” attorney Paul Geiger said.

Earlier Wednesday, attorneys for both Allen and the city told a judge they had agreed on the wording of documents that will be sent to other officers asking if they want to join the lawsuit.

According to the suit, police brass pressured subordinates in the department’s organized crime bureau to answer work-related calls and emails on their BlackBerrys, and then also dissuaded the officers from filing for overtime.

“A culture has developed where police officers feel compelled to work for free in order to possibly gain a promotion and/or maintain their coveted assignment,” according to a plaintiff filing.

This post was originally posted on Working In These Times on Feb. 8, 2013. Reprinted with Permission.

About the Author: Mike Elk is an In These Times Staff Writer and a regular contributor to the labor blog Working In These Times. He can be reached at mike@inthesetimes.com.

Sharing Information or Cheating, You Decide

Monday, February 15th, 2010

Image: Bob RosnerI read an article about a school in Washington State that allows students to search the Internet during tests.

Yes, you read that correctly. Students at Mill Creek Middle School can go online during tests to search for information. But some schools don’t stop there; they even allow students to beam or IM information to other students during a test.

Beyond wishing that we had such tools when we were in middle school, this raises a great question about the essence of education. Is the goal to cram information in our heads, or should the goal be the know how to get the information that you need?

Let’s not forget that a student can burn a lot of time searching for information on the web. Or information that is beamed to them by a fellow student could be wrong. Rather than seeing this sharing of information as cheating, I believe that it is creating a generation of students who are more discerning about information—where to get it, how to evaluate it and how to use it.

What does this have to do with business? Plenty.

As more of us find our interactions with coworkers limited to three sentence emails, we are rapidly moving from organizations with many brains to constellations of individuals who are increasingly flying by the seat of their pants as they go through their work day.

Think about it. When was the last time that you brainstormed with a colleague over coffee or lunch? When was the last time that you networked or checked in with a colleague that you hadn’t seen in a while? Heck, when was the last time you didn’t eat lunch at your desk?

Technology was supposed to bring us all together. Yet, the connections between people are at an all time low.

Don’t get me wrong, I’m not advocating a 40 hour a week coffee klatch. But I do believe that each one of us should all institute a policy where we follow up ten emails with a phone call and twenty with an actual face-to-face conversation. (Remember those?)

Organizations talk a great deal about team work. That people are the greatest asset. Yet, when it comes to paying people, recognition and priorities, it’s all about individual effort.

Great teamwork isn’t cheating. But to achieve it organizations need to do a much better job of cultivating it, rewarding it and encouraging it. Wouldn’t it be amazing if our organizations truly became the sum of their parts?

About the Author: Bob Rosner is a best-selling author and award-winning journalist. For free job and work advice, check out the award-winning workplace911.com. Also check out his newly revised best-seller “The Boss’s Survival Guide.” If you have a question for Bob, contact him via bob@workplace911.com.

Is It a Job Hunt or A Spam Campaign?

Monday, April 27th, 2009

This just in: we don’t like spam. Big surprise, I know.  In fact, 59 percent of the respondents to a Workplace911 online ballot reported that they hate marketing (a.k.a. spam) on the Internet .

I think it’s a given that most people don’t even glance at spam before deleting it. But are there times when this accepted practice can come back to bite us? What if it’s an e-mail you sent that’s being classified as spam? And what if, heaven forbid, it’s a potential employer trashing your resume as spam? Well, maybe — probably, actually — it’s a sign that your  approach to the job search could stand to be tweaked.

The Daily Show had a great interview with an Internet marketer who boasted how he was providing a service to people by marketing products and services on the web. However the marketer’s tone changed when he was asked about people who flood him with emails to protest his marketing efforts. Without a shred of irony, Mr. Spam said how much he personally hates unsolicited emails.

All of this leads to a remarkable discovery that I made two weeks ago. I was sending email and my email program crashed just after I hit sent. I got a message saying that my email may not have reached its intended destination. Because this was an important communiqué, I resent it and added my name to the CC line so I could see if it actually arrived this time.

You probably see where this is headed. I didn’t get the email for two days. Suddenly it dawned on me to look in my spam folder. Yep, you guessed it correctly; my computer determined that  an email  sent  from the person who bought the virus protection program in the first place  — me —  was spam.  Yep, I inadvertently spammed myself. Pretty funny, but it got me thinking about the possible consequences of unintentionally sending spam.

We are all fond of pointing to others about the spam problem that we face. But as my mom used to say, whenever you point a finger at someone else, four fingers point back at you (actually for total accuracy, only three really point back at you, that darn thumb tends to point wherever it is in the mood to point).

Unfortunately most job hunters are spammers at heart. I can’t tell you how many people have written to me through the years to say that they’ve sent out 100 resumes, 500 resumes, even 1,000 resumes. Is this really a job hunt or is this simply spam in a different form ? The reality is, most of these e-mails are probably classified as spam whether they were intended as such or not.

Job hunts should be targeted. Job hunts should be tailored. Job hunts should be rifle shots rather than shot gun blasts.

How can you turn away from spam in your next job hunt? Start by looking in the mirror. Ask hard questions of yourself and what you want to be when you grow up. Next identify a short list of companies that you’d actually want to work for. Keep the list short enough that you’ll have the time to do homework on each one.

How do you escape the trap of sending out spammish emails in a job hunt? By using your network to make personal contacts inside the organizations that you want to work for. So your phone calls or emails are greeted with open arms rather than as a pain. Don’t believe me? Think about the last time someone contacted you who you had never heard of. How excited were you to talk to them. Now think of a time someone called you referred to you by a dear friend. Case closed.

Reverend Ike was one of my favorite spiritual leaders. One of my favorite quotes of his was, “The best way to help the poor is not to be one.” And when it comes to job hunts and spam, the best way to help get a job is to renounce spam and create a job hunt that is targeted and focused.

About the Author: Bob Rosner is a best-selling author and award-winning journalist. For free job and work advice, check out the award-winning workplace911.com. If you have a question for Bob, contact him via bob@workplace911.com.

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