Outten & Golden: Empowering Employees in the Workplace

Posts Tagged ‘diversity’

Workforce Intermediaries Advance Equity and Diversity Through Apprenticeship

Tuesday, November 14th, 2017

As we kick off National Apprenticeship Week, it is more important than ever to shine a light on the ways government agencies, employers and joint labor-management programs can focus their resources on fostering greater equity, diversity and inclusion in the American workforce. Registered apprenticeship programs are a big part of the answer. Workforce intermediary partnerships that promote and operate apprenticeship programs are powerful vehicles for delivering career opportunities.

A new report by the AFL-CIO Working for America Institute and the Jobs with Justice Education Fund profiles a number of workforce intermediaries that reach into disadvantaged communities and mobilize joint funds and industry expertise to help women and people of color advance in their careers and improve diversity in aerospace, health care, hotel and hospitality, steel, transportation and advanced manufacturing.

Workforce intermediary partnerships bring together the needs and resources of multiple employers in a region or industry, and provide essential input from workers and unions to customize the skills training, apprenticeship and educational services required for employers to meet their workforce needs and workers to access career ladders. The Aerospace Joint Apprenticeship Committee, for example, works with hundreds of employers in Washington State to develop curriculum and customize apprenticeship programs. This year, AJAC helped place formerly incarcerated individuals in good-paying aerospace jobs. An AJAC pre-apprenticeship program for high school students has graduated more than 300 young people over five years. Some 20% of the graduates were women and 53% were people of color.

The story of Grace Rutha highlights the power of apprenticeship implemented by intermediaries. A former reporter in Kenya, forced out of her country by an oppressive regime, she came to Philadelphia to seek a better life, but became unemployed and ended up living in a homeless shelter. While volunteering for a community organization, she discovered a community health worker apprenticeship program co-sponsored by a university and the District 1199C Training & Upgrading Fund. After a few months on the job, with the help and guidance of a mentor, she gained the experience to intercede with HIV patients and protect their health without continually going to the emergency room. Now Rutha earns enough to have her own apartment and she serves as a co-instructor in an educational program of Philadelphia FIGHT. She and others are profiled in the Advancing Equity report.

The report lists 18 best practices in workforce diversity as identified by the JWJ Education Fund in its work with North America’s Building Trades Unions. “Hire watchdogs and grant them authority,” the organizations advise, for example, while keeping up the “push for consistent public pressure from community groups.”

Expanding apprenticeship in manufacturing and the hotel and hospitality industries is a prime activity of the AFL-CIO Working for America Institute, which has a five-year contract with the U.S. Department of Labor to operate the Multiple Industry Intermediary (MII) Project.

For us, every week is National Apprenticeship Week. We will continue to use our education and training programs to create opportunity and upward mobility for workers of all backgrounds. Please join us in supporting this important work.

This blog was originally published at AFL-CIO on November 9, 2017. Reprinted with permission. 

About the Author: Daniel Marschall became executive director of the AFL-CIO Working for America Institute WAI) in 2016. From 2008-2015, he served as the legislative and policy specialist for workforce issues for the Federation. He has been involved in the nation’s employment and training system since the 1980s, when he was coordinator of the Dislocated Worker Program for the State of Ohio and executive director of the Ohio State Building and Construction Trades Training Foundation. He served as a legislative director for a Member of Congress. He has a Master’s degree in communication studies from Georgetown University and a PhD in Sociology. He is the author of a 2012 Temple University Press book – The Company We Keep: Occupational Community in the High-Tech Network Society – based on his research in the occupational community of software developers. He is a Professorial Lecturer in Sociology at The George Washington University and a member of the Executive Board of the Labor and Employment Relations Association (LERA). He also represents the AFL-CIO at the OECD Trade Union Advisory Committee (TUAC) Working Group on Education, Training and Employment Policy.

Uber has started firing employees following harassment probe

Wednesday, June 7th, 2017

Heads are starting to roll at Uber following thecompany’s internal investigation into hundreds of claims regarding sexual harassment, discrimination, retaliation, and other workplace transgressions. The ride-sharing company has fired at least 20 people, Bloomberg reported on Tuesday.

Perkins Coie LLP, the legal firm hired to conduct the investigation, handed out recommendations to Uber executives regarding the 215 human resource claims submitted for review.

No action was taken on 100 of those claims, while 57 are still being investigated. In addition to the firings, 31 Uber employees are in counseling or training, and seven have gotten written warnings.

The dismissals follow revelations from former engineer Susan Fowler, who published a story in February detailing her experiences with unchecked harassment at the company. CEO Travis Kalanick then fired engineering VP Amit Singhal for his history of sexual harassment allegations. Following Fowler’s blog post, Kalanick pushed forward with an investigation and vowed to root out injustice.

“It is my number one priority that we come through this a better organization, where we live our values and fight for and support those who experience injustice,” he said in a memo to employees in February.

The company has since suffered several public relations disasters, including a messy lawsuit with Google over their rivaling self-driving car programs, video of Kalanick berating an Uber driver, his former girlfriend seemingly confirming the company’s sexist culture, losing its communications and policy head, the suicide of one its black engineers after just months on the job, and activating (and then removing) surge pricing following the London attacks in June. Uber also kicked off the year with driver protests and the loss of more than 200,000 customers in response to the company’s initial tepid stance on the Trump administration’s travel ban targeting predominantly Muslim countries.

More recently though, Uber has made some dynamic hires that could help the company’s persistent diversity problem. In January, Uber hired Bernard Coleman as the company’s global diversity and inclusion head.

Coleman, who oversaw the company’s release of its first diversity report in March, said the report was “the first step of many” to help improve workplace culture. “I’m kind of excited to see some progress,” he said at TechCrunch’s diversity and inclusion event in San Francisco Tuesday. “I want to make Uber a better and better place to work.”

As of this week, Uber also hired Harvard Business School’s Frances Frei will join the company as its first senior vice president of leadership and strategy, Recode reported. The academic and prominent business management expert will occupy a broad role that covers training managers, executives, recruiting, and overall coordination with Uber’s human resources department leads. Uber has also reportedly hired Bozoma Saint John, Apple Music’s head of global marketing.

This article was originally published at ThinkProgress on June 6, 2017. Reprinted with permission. 

About the Author: Lauren Williams is the tech reporter for ThinkProgress. She writes about the intersection of technology, culture, civil liberties, and policy. In her past lives, Lauren wrote about health care, crime, and dabbled in politics. She is a native Washingtonian with a master’s in journalism from the University of Maryland and a bachelor’s of science in dietetics from the University of Delaware.

Lyft releases its first-ever diversity report

Friday, June 2nd, 2017

Lyft has produced its first-ever diversity report, months after its chief competitor Uber released its own data about the make-up of its staff.

While its numbers ring similar to other tech companies—which are predominantly white and male?—?Lyft does have more female employees than Uber. Overall, 42 percent of Lyft’s employees identify as women, compared to Uber’s 36 percent.

Lyft, however, is more white than Uber with 63 percent white employees opposed to Uber’s 49 percent. Uber bested Lyft by having a better representation of Asian, black, and Latinx employees overall, with 30 percent, 8 percent, and 5 percent respectively?—?compared to 19 percent, 6 percent, and 7 percent for Lyft.

All of those numbers shrink considerably for tech and leadership roles. At Lyft, only 18 percent and 13 percent of its tech staff and leadership respectively are women. There are no black people in tech leadership roles while Latinx leaders make up just 4 percent. Thirty-four percent of tech leaders at Lyft are Asian while the remainder, 59 percent, are white.

In a blog post releasing the inaugural report, Lyft said releasing diversity data will help keep the company accountable.

[W]e have a lot of work to do. Releasing our data will hold us accountable, but it’s the actions we take that will make a difference to the people who come to work every day at Lyft. Our diversity data exposes gaps in important areas. So we’re doing something about it.

The diversity report comes on the heels of Uber’s, which released its numbers following a massive sexual harassment scandal earlier this year. Lyft hasn’t had such a scandal but its numbers, which can be improved all around, suggest that it’s doing much better on gender representation than race and ethnicity.

Tech companies in general, however, have struggled to improve their diversity numbers in spite of releasing transparency reports. For example, Apple has previously called improving diversity “unduly burdensome” and recently shot down a proposal to diversify its all-white board led by CEO Tim Cook. Even Google, which started the diversity report trend in 2014, hasn’t been able to solve its race and gender diversity?—?and retention?—?problems.

Along with the its diversity report, Lyft mentioned its hiring of Tariq Meyers, formerly the company’s community organizer, in 2016 to lead its diversity and inclusion efforts as well as its partnership with the diversity strategy firm Paradigm.

“We’re investing in more programs and taking stronger actions,” the company wrote. “Being a culture of inclusion requires continuous, purposeful work. And it’s work that we must do. Because Lyft is for everyone: no matter who are you, where you come from, or which seat you’re sitting in.”

This article was originally published at ThinkProgress on June 1, 2017. Reprinted with permission.

About the Author: Lauren Williams is a tech reporter at ThinkProgress.

Americans are now twice as likely to work in solar as in coal

Tuesday, February 7th, 2017

In his first hour as president, Donald Trump promised to resurrect middle-class manufacturing jobs in the United States. It will be all but impossible for him to reverse the tides of globalization and automation, but the future may nonetheless be bright for the American worker, thanks to a trend that predates and will outlast the 45th president.

For the last decade, the solar industry has enjoyed exponential job growth. Last year, more than 51,000 people in the United States were hired to design, manufacture, sell and install solar panels, according to a new report from The Solar Foundation. That means the solar industry created jobs 17 times faster than the economy as a whole.

“In 2016, we saw a dramatic increase in the solar workforce across the nation, thanks to a rapid decrease in the cost of solar panels and unprecedented consumer demand for solar installations,” said Andrea Luecke, The Solar Foundation’s president and executive director.

Falling prices for panels are helping drive a nationwide clean-energy boom. Utility-scale solar is now cost-competitive with wind and natural gas—and it’s cheaper than coal, even without subsidies. Last year, solar accounted for more than a third of new U.S. generating capacity.

CREDIT: Solar Jobs Census 2016, The Solar Foundation

The solar industry now employs twice as many people in the United States as the coal industry and roughly the same number of people as the natural gas industry. While solar still accounts for a much far smaller share of U.S. power generation than either of those fossil fuel sources, it’s expanding rapidly, putting a growing number of Americans to work. While the official numbers have not been tallied, early estimates have found that more solar was added to the grid in 2016 than natural gas capacity.

Roughly half of the men and women working in the solar industry are installers, who earn a median wage of $26 an hour in a job that can’t be outsourced. In addition, these positions don’t require a bachelor’s degree.

The burgeoning workforce also includes people working in sales and project development, jobs that call for an education in engineering or business.

 
CREDIT: Solar Jobs Census 2016, The Solar Foundation

The report notes that the solar workforce is growing more diverse, employing a larger share of women and people of color, as well as a significant number of military veterans. Last year, solar companies created jobs in nearly every state.

“It’s really a wide range of people that get hired into this industry—everybody from certified and licensed engineers to those who first learned about a solar project when we were building one in their area,” said George Hershman, the general manager of Swinerton Renewable Energy. “A great aspect of this business is that it isn’t an exclusionary trade. It’s a teachable job that can create opportunity for people and give them a skill.”

While jobs are cropping up all across the country, growth is more closely linked to policy support for renewable energy than to the number of sunny days in a given locale. Last year, Massachusetts added more solar jobs than Texas, despite enjoying less sunshine. The Bay State has ambitious plans to build out zero-carbon power sources like wind and solar.

CREDIT: Energy Information Administration

“Solar is an important part of our ever-expanding clean energy economy in Massachusetts, supporting thousands of high-skilled careers across the Commonwealth,” Massachusetts Gov. Charlie Baker said.

Smart policy is key to the continued growth of the solar industry, which has been bolstered by federal tax credits and state renewable-energy mandates, among other measures. President Trump plans to roll back federal policies that foster the growth of clean energy, potentially scrap the EPA’s Clean Power Plan, and eliminate funding for clean-energy research and development.

Without these policies, solar will continue to grow, but at an attenuated pace. Corporations like General Motors, Apple and IKEA will keep buying up solar power to cut costs and guard against volatility in the price of fossil fuels. But electric utilities will be less incentivized to shutter existing coal-fired power plants in favor of new renewable energy installations.

Solar evangelists say that if Donald Trump wants to create well-paid jobs that don’t require a college education, he should foster the growth of solar rather than pursuing deals, one-by-one, to prevent U.S. manufacturers from shipping jobs overseas.

Last year, solar companies created more than 60 jobs for every one job Donald Trump and Mike Pence preserved by giving a tax break to Carrier. Ultimately, the jobs saved at the Carrier plant may be lost to machines. Meanwhile, jobs in solar are destined to keep growing.

This post appeared originally in Think Progress on February 7, 2017. Reprinted with permission.

Jeremy Deaton writes for Nexus Media, a syndicated newswire covering climate, energy, policy, art and culture. You can follow him at @deaton_jeremy.

Apple Store Employees Are Diverse, But Their Silicon Valley Co-Workers Lag Behind

Friday, August 5th, 2016

Lauren WilliamsApple is Silicon Valley’s most diverse tech giant. According to the company’s mint diversity and inclusion report released Wednesday, Apple has been able to significantly increase its number of female and minority employees since 2014.

Women make up 32 percent of Apple’s employees worldwide, up two points from 2014. Apple’s report also boasts that racial and ethnic minorities consisted of 54 percent of new hires in the United States since June 2015. But those boosts largely come from hires in Apple’s retail stores — not tech workers in Cupertino, California.

Racial and gender diversity in retail has jumped since 2014. Seventeen percent of Apple store employees are Hispanic or Latino and 12 percent are black — a 4 point and 2 point increase respectively. Asians have much lower representation in retail stores at 7 percent, but make up 27 percent of the company’s tech employees.

Apple diversity 2016

CREDIT: APPLE

The percentage of white employees is steady at 59 percent, which could indicate that even as Apple continued to grow its retail workforce, diversity was a priority in the hiring process. Women still only make up 32 percent of their retail employees, but that is a slight improvement over two years ago, when they were just 30 percent of their staff.

The retail industry is more inherently diverse than tech industry at large, and Apple’s numbers are on par with that: According to the Bureau of Labor Statistics, women hold 31 percent of jobs in electronic stores, while blacks make up 14 percent, Asians represent 9 percent, and Hispanics hold 19 percent of those jobs. But Apple is also one of the only tech companies with any significant retail presence, meaning their overall diversity numbers benefit in ways that most other Silicon Valley giants do not. Apple employs more than 30,000 retail employees in the U.S., where the company has more than 250 stores, double the number of their next closest competitor Microsoft.

Apple diversity 2016

CREDIT: APPLE

On the tech side, gender diversity has improved by 3 percentage points since 2014, with 23 percent of tech jobs filled by women. The number of Asian workers has ticked up 4 points since 2014, with the number of blacks increasing 2 points. Hispanics in tech saw a marginal increase from 6 percent in 2014 to 7 percent in 2016.

The transformation of Apple’s workforce from a white, male dominated company to one that is more reflective of society as a whole is a slow process, but Apple’s report is heartening. CEO Tim Cook has been outspoken and proactive about the tech industry’s need for diversity of all kinds, including religion, sexual orientation and gender identity. In fact, some of the company’s most visible — and perhaps most laudable — improvements have been in its outward representation.

Apple has been more inclusive during their signature product launches, putting more women and people of color on stage during big events. Apple Music VP and head of global consumer marketing Bozoma Saint John was the highlight at the company’s annual Worldwide Developers Conference in June. The native Ghanaian, who joined Apple in 2014, is the brain behind Apple Music’s hit 2015 Emmy awards commercial featuring black entertainers Mary J. Blige, Taraji P. Henson, and Kerry Washington casually singing and dancing to tunes.

Incremental changes, such as increasing recruitment from historically black colleges and universities, are noteworthy. But while Apple can’t change Silicon Valley’s make-up in a year, the company is working to change the face of the brand. Those changes will hopefully reverberate, not only within Apple’s tech sector, but the industry overall.

This post originally appeared at Thinkprogress.org on August 4, 2016. Reprinted with permission.

Lauren C. Williams is the tech reporter for ThinkProgress. She writes about the intersection of technology, culture, civil liberties, and policy. In her past lives, Lauren wrote about health care, crime, and dabbled in politics. She is a native Washingtonian with a master’s in journalism from the University of Maryland and a bachelor’s of science in dietetics from the University of Delaware.

Ten Game-Changing Strategies to Achieve Success and Find Greatness

Thursday, November 4th, 2010

JeffreyRobinsonSmRandal PinkettEstablish a strong identity and purpose. Your ethnic and cultural identity is a great asset. Amplify it as a competitive advantage. A strong identity reflects an appreciation of your uniqueness and its value. A strong identity grounds you; a well-defined purpose gives you the self-confidence to know you can choose your own path, rather than follow society. Start by asking yourself, “What does it mean to be Black or African American?”

Obtain broad exposure. Seek out different experiences, perspectives, places, and people that bring about a healthy level of discomfort. Moving beyond your comfort zone will expand your worldview and sense of possibilities, contribute to how you construct your identity and define your purpose, and enable you to develop and grow.

Demonstrate excellence. Being good at what you do is not enough. You must be excellent. Achieving excellence takes combining the gifts and passion you naturally possess with discipline (the time, effort, and hard work you are willing to put forth) and your beliefs (the translation of your thoughts into empowering actions and outcomes).

Build diverse and solid relationships. Historically, African Americans have had to adapt to the codes of the white majority. But in a global marketplace and a United States where minorities are the majority, code switching encompasses a wide array of standards and norms. Reach out and network with the aim of creating a culture where everyone sees the value in learning more about one another.

Seek the wisdom of others. There is always something you can learn from others, whether younger, older, less experienced, or more capable. Learn from others’ mistakes as well as their successes. When you seek the wisdom of others, you develop your own. Learn from your peers. Find a mentor, and be one, too. The best way to learn is to teach.

Find strength in numbers. Surround yourself with people who share your perspective, affirm your values, and support your goals. Cultivate an inner circle whose members are all comfortable with each other, trust each other, and watch out for each other. (The key isn’t necessarily ethnicity, but compatibility.) Get involved in collaborative organizations, which range from Black Greek-lettered fraternities and sororities to the NAACP.

Think and act intrapreneurially. Apply an entrepreneurial mindset within an established organization to effect institutional change. You must maintain a strong sense of self-determination and work within the system to make a big impact.

Think and act entrepreneurially. You must take control of your career; you must dare to be in the driver’s seat of your destiny; and you must be in a position to pursue your economic prosperity. The entrepreneurial mindset of passion, creativity, resourcefulness, courage, and resilience is mandatory for success in the twenty-first century. Work outside the system to build wealth for yourself and the community as a whole.

Synergize and reach scale. To redefine the game you must create mutually beneficial connections between people and between organizations to fulfill their collective purpose — and then amplify their collaborative actions to have the broadest or deepest possible impact in a way that levels the playing field for everyone.

Give back generously. Each and every one of us represents the continuation of a countless number of legacies and we can blaze trails for others to follow. Today, African-American giving is no longer only about survival or even helping each other; it is about empowerment and collective self-determination. To address the many challenges in our community, we must leverage our combined efforts through organizations and businesses to reach as many people as possible.

© 2010 Randal Pinkett & Jeffrey Robinson, authors of Black Faces in White Places: 10 Game-Changing Strategies to Achieve Success and Find Greatness

About The Authors:
Randal Pinkett, Ph.D., coauthor of Black Faces in White Places: 10 Game-Changing Strategies to Achieve Success and Find Greatness, was the winner of season four of The Apprentice and the show’s first minority winner. He is the co-founder, chairman, and CEO of BCT Partners, an information technology and management consulting firm. Dr. Pinkett is based in Somerset, New Jersey.For more information please visit www.randalpinkett.com and follow the author on Facebook and Twitter.

Jeffrey Robinson, Ph.D., coauthor of Black Faces in White Places: 10 Game-Changing Strategies to Achieve Success and Find Greatness, is a leading business scholar at Rutgers Business School and lives in Piscataway, New Jersey.

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