Outten & Golden: Empowering Employees in the Workplace

“We Can’t Hire You. You’re Overqualified!”

December 16th, 2010 | Don Straits

Don  StraitsOne of my favorite cartoon characters is The Wizard of Id.  A few years ago I read one of the Wizard’s cartoon strips and it made such a profound impression I cut it out and saved it.  Darn!  I have misplaced it over the years.  However, I can remember the script almost word for word verbatim.

After completing an interview for a job, the Wizard is standing in front of the HR manager.  The HR manager says:  “We can’t hire you.  You’re over qualified.” The Wizard, looking very perplexed, responds:  “Just give me the job and I promise to act as stupid as all the rest of you.”

WOW.  The wisdom from the Wizard is awesome.  Let’s dig a little deeper into this issue.  Almost everyone can relate to the story.   After having an interview, time after time, the candidate is told he/she is overqualified.

When you start to think about this carefully, there is absolutely no intelligence behind the decision to only hire “qualified” people.  Why shouldn’t every corporation hire talent that is extraordinarily qualified for a position?  And in fact, the candidate may possess qualifications way beyond what are necessary.

The usual boilerplate excuses are:

  • “They will only work for us for a short period of time until they find something better.”
  • “They will not be satisfied at the compensation level we are willing to pay them.”
  • “We cannot pay them more than we have budgeted.”
  • “They will not work well within our corporate culture, probably making the other employees feel uncomfortable.”
  • “They will be difficult to manage since they will be working at a level far below their capabilities.”
  • “They will not be happy in the job since it will not be challenging for them.”

I have done extensive research on this subject, having conducted thousands of salary negotiations on behalf of my clients over the past 18 years.  I have also interviewed countless HR managers, department supervisors and senior executives on this subject.

I have come to the conclusion that the overwhelming real reason is direct supervisors feel intimidated by having staff that may be superior in their talent then that supervisor.  The supervisors feel threatened by talented, overqualified, staff persons.  They think that the talented persons may make the supervisors look bad, or, may, in fact, cause the supervisors to be fired and take over their jobs.  A frightening thought for the supervisors.

Therefore, corporations have policies that, perhaps unconsciously, weed out exceptional talent, hiring only the “qualified” person.

Progressive organizations, and I might add, the most successful organizations, hire the best talent possible.  They recognize that the “overqualified” person can probably bring motivation, ideas, efficiencies, wisdom, maturity and competence that is priceless.  It is a value proposition that an organization should embrace.

Let’s look at some of the “objections” to hiring overqualified people, as shallow as those objections may be.

  • If a person is overqualified, perhaps, because of the economy, they are willing to work at a lower compensation or job level then they have been accustomed to.  Maybe they will only stay for three to six months.  But in that period of time they will probably bring more value to the company than the qualified person would bring in three to six years.   I would personally take that overqualified person in a heart beat.
  • Or perhaps the overqualified person has had a great career and has reached a decision that they want to “slow down” a little bit.  Maybe they don’t want to travel as much and would welcome the opportunity to have regular hours…even spend evenings and weekends with the kids….or grandkids.
  • Maybe a young college graduate would be perfect for a bank teller job.  In today’s tough economy, they haven’t been able to find another job.  Yep, he/she is overqualified for the bank teller position.  But that person would probably bring an energy, enthusiasm, and intelligence to the job that would be assets to the bank.  And that person could potentially be the future leadership for that bank.
  • Another example might be the senior executive who cannot find another high level opportunity because of the lack of top positions.  So they apply for a job as a regional manager or department head.  Time after time they are turned down because they are overqualified.  In my humble opinion, they should be hired immediately.  The value proposition they could bring to the company in terms of innovation, efficiencies, expertise and maturity might be worth hundreds of thousands (or millions) of dollars in new revenue, productivity, or cost savings.

Further, I just read a post on a blog by Steven Burningham, a financial services leader.  He presents another outstanding perspective on hiring overqualified people.

So what about that intimidated supervisor?

The answer is simple, but the solution can be somewhat more difficult to achieve.  A visionary organization should implement training programs to teach supervisors how to manage talented and overqualified executives.  They should focus on how to leverage that talent as best as they possibly can.  Even if the talent leaves after several months, the company should do everything possible to benefit from their expertise.  Perhaps the talented people can be transferred to other positions at higher levels as opportunities present themselves.

Part of the training should help the supervisor understand that if they hire exceptionally talented people, then they make themselves look good.   They will be perceived as outstanding supervisors and leaders which will contribute to their own professional growth.  As the old saying goes:  “I don’t have to be smart, I just have to hire smart people.”

So I would like to challenge hiring executives to examine their hiring practices.  Do you want an organization that is filled with “Dilbert” clones, or are you willing to seek out exceptional talent that is probably overqualified, but that can invigorate an organization and drive accelerated growth?  The answer should be simple, but the majority will take the path of least resistance.

Seek out the best and the brightest.  Challenge conventional thinking.  Today’s tough economy requires that you do so.  Don’t let talent end up at the competitor’s doorstep.  Forward thinking, progressive organizations will be the winners.

This article was originally posted on Corporate Warriors.

About The Author: Don Straits founded Corporate Warriors more than 18 years ago, and has dedicated his career to helping people develop strategies to support their careers. If you would like to contact Don for coaching or seminar work, please do so at don@corporatewarriors.com. You can also find his website here.

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4 Responses to ““We Can’t Hire You. You’re Overqualified!””

  1. Robert Lockard Says:

    Thank you for your wonderful article. I am an overqualified worker who was successfully hired by a company called Fishbowl Inventory earlier this year. My previous employer laid off half its staff when they hit a revenue speed bump in February, and I was one of the people they let go to cut costs.

    I needed to find a job ASAP to provide for my family, so I interviewed for a part-time copywriter position Fishbowl. I knew little about inventory management software, but I had several years of experience in blogging, SEO, Web writing and more. They were looking for a college student, but I was too good a bargain to pass up. They quickly hired me and I immediately started writing websites and other content too quickly for them to keep up, so they put me in charge of as many writing projects as possible. I’ve been writing three blogs for them for the past six months: Fishbowl Inventory Blog, Inventory System Software Blog and QuickBooks Inventory Blog.

    They got so much value out of me in my first 90 days that they kept giving me more hours until finally making me full time. I can honestly say I’m having fun here. I love being creative and spending all of my time writing. My job doesn’t offer as many diverse tasks as other jobs I’ve had, but it’s constantly challenging me to learn new things about inventory management processes, QuickBooks and more.

    I don’t mind being overqualified for a job because it lets me prove my value faster. Like you said, I don’t know why a company wouldn’t want to hire talented people who are even better than they had expected. Any manager who isn’t sure if they should hire an overqualified worker should listen to your counsel and read my story to figure out what they should do.

    Thanks again for your article. Have a great day!

    Sincerely,
    Robert Lockard

  2. Michael Edward Kohlman Says:

    Don,

    I could not possibly agree with you more and have actually been interviewed and done presentations in the last year about this very issue.

    too often “overqualified” has become a code-word for “not a perfect fit” in an Enterprise Workplace where the safest choice is to find the individual who is closest to the stated job requirements (with not too many skills and not too few) instead of pro-actively seeking the person who will do the best job taking themselves and the people around them to next level.

    Over the last 7 years I have had the responsibility to build a Information Technology Team from scratch and during that time the spectrum of hires has ecompassed former IT Directors & Managers, to people who have only a High School Diploma or no formal IT Background at all.

    Yet when Outside Operations come in and work with this Team, the comments are always “deep bench”, “high situational awareness”, “passionate”, “creative”, and “smart”.

    This did not happen by accident.

    One must not be Afraid to hire the Best Person for the Job, even if that person is better at the job than you are. Conversely One Must not be Afraid to hire the diamonds in the rough and bring them along as well.

    Michael Edward Kohlman

  3. Nolu Crockett-Ntonga Says:

    If only you were even one of the hiring managers I’ve been interviewed by in the past few years.

    Well said!!!

  4. Mark E. Ballard, CPA Says:

    My question is, didn’t they see I was “overqualified” when they read my resume? Now I’ve wasted time, carfare, and a clean white shirt. There’s entire too much “tire kicking”, and not enough “road testing”. Overqualifed people have to eat too.

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