Outten & Golden: Empowering Employees in the Workplace

Archive for January, 2010

Who Makes the Worst Bosses?

Monday, January 4th, 2010

Image: Bob RosnerAccording to my email, today’s workplace is full of bosses who seem more focused on baubles and bling than on their organization’s well-being. Bosses who yell, bosses who have their own set of rules or even bosses who ask their assistant to type her own termination letter (a true story from one of my presentations) seem to be all the rage (pun intended).

Think I’m exaggerating? Then listen to what people talk about on airplanes, in restaurants and on street corners. It’s all about work. And the one work topic that dominates all others is bad bosses. Sorry to break this to you if you are a boss, but chances are that your employees are talking about you and what they are saying will make your hair curl.

Which got me thinking, is there a particular group of bosses who are worse than another group? So as a community service, the nominees for worst type of boss are:

FINANCIAL people—accountants, CFOs and finance types who are totally focused on money, usually at the expense of any ability to actually deal with people. Or in the words of my MBA Finance professor, “Cash flow is more important than your mother.” At the time I thought he was joking. Having gotten to know a few CFOs, I think many of them actually think this is true.

SALES people—marketers and sales people who are totally focused on getting people to want to buy whatever they are selling at the expense of actually listening to what people really think. A great salesperson can easily create an environment where everyone is drinking from the same batch of Kool Aid and where any voices that disagree are silenced or discredited.

TECHNICAL people—engineers, CTOs and techies make the worst bosses because they are often favor machines over people. They like the “0” and “1” logic of computers and hate how messy actual people can be with their needs and wants. Technical people can always be looking for the logic in a situation, a logic that seldom exists when dealing with real people in a workplace.

LEGAL people—lawyers, need I say more?

Vote in our online ballot and tell us what is the worst type of boss that you’ve run across in your career. I’ll admit that this column and poll can be considered a cheap shot; at the same time, aren’t you curious to see the poll results identifying the worst type of boss?

About the Author: Bob Rosner is a best-selling author and award-winning journalist. For free job and work advice, check out the award-winning workplace911.com. If you have a question for Bob, contact him via bob@workplace911.com.

Hilda Solis’ Approach is a Departure From the Policies of Predecessor Elaine Chao

Monday, January 4th, 2010

Image: Richard NegriThis is an AP story written by SAM HANANEL. I am reposting to UnionReview.com with the hope of spreading the news.

Soon after she became the nation’s labor secretary, Hilda Solis warned corporate America there was “a new sheriff in town.”

Less than a year into her tenure, that figurative badge of authority is unmistakable. Her aggressive moves to boost enforcement and crack down on businesses that violate workplace safety rules have sent employers scrambling to make sure they are following the rules.

The changes are a departure from the policies of Solis’ predecessor, Elaine Chao. They follow through on President Barack Obama’s campaign promise to boost funding for the Occupational Safety and Health Administration, increase enforcement and safeguard workers in dangerous industries.

Solis made a splash in October when OSHA slapped the largest fine in its history on oil giant BP PLC for failing to fix safety problems after a 2005 explosion at its Texas City refinery.

Garnering less attention, she just finished hiring 250 new investigators to protect workers from being cheated out of wage and overtime pay. She also started a new program that scrutinizes business records to make sure worker injury and illness reports are accurate. And she is proposing new standards to protect workers from industrial dust explosions — an effort the Bush administration had long resisted.

Some business groups say they prefer a more cooperative approach between government and businesses — what the Bush administration called “compliance assistance.”

“Our members are concerned that the department is shifting its focus from compliance assistance back to more of the ‘gotcha’ or aggressive enforcement first approach,” said Karen Harned, executive director of the National Federation of Independent Business’ small business legal center.

Other business leaders point out that the rate of workplace deaths and injuries actually fell to record lows in the previous administration, while the agency also helped employees collect a record amount of back pay for overtime and minimum wage violations. Chao has claimed that success was the result of cooperating with businesses to help them understand the myriad regulations.

Keith Smith, a spokesman for the National Association of Manufacturers, said his members “want to build upon that progress and recognize what’s working.”

But a November report from the Government Accountability Office suggested there is widespread underreporting of workplace safety issues. Investigators cited evidence that some employers pressure workers not to report illnesses and injuries and urged OSHA to be more aggressive in verifying business records.

Labor Department spokesman Jaime Zapata said the idea of helping businesses understand the rules remains an important part of the agency’s strategy, along with stepped-up enforcement. Solis plans to hire 100 new OSHA inspectors next year.

“Compliance assistance was not a creation of the last administration,” Zapata said.

The changes have drawn praise from organized labor leaders who spent millions to help get Obama elected. Solis, a former California congresswoman and daughter of immigrant parents who were both union members, is a favorite of labor unions and a longtime advocate for workers’ rights.

“We will not rest until the law is followed by every employer, and each worker is treated and compensated fairly,” Solis said last month as she described a new national public awareness campaign to make sure workers know their rights on the job.

The massive fine against BP certainly caught the public’s attention, but other businesses are also paying a steep price for violating safety rules.

Two months into the new fiscal year, OSHA has already cited six companies for “egregious” violations that carry the highest penalties. There were only four such egregious cases in all of the previous year.

Solis said her agency this year will tackle 90 new rules and regulations next year. One change would give workers more information about how their pay is computed. Another would make employers disclose whether they sought advice from anti-union labor consultants.

*This post originally appeared in The Union Review on January 2, 2009. Reprinted with permission from the author.

About the Author: Richard Negri is the founder of UnionReview.com and is the Online Manager for the International Brotherhood of Teamsters.

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